Privacy Policy Page

PRIVACY POLICY 

1.ABOUT THIS NOTICE

This privacy notice provides information on how espacio collects and processes your personal data when you visit our website. It explains what we do with your personal data and how secure its kept, it further notifies you on the rights that you have in relation to your data.

2.WHO WE ARE?

Espacio is an e commerce platform which consists  of our marketplace that connects sellers with buyers ,our logistics partners that enable the shipment and delivery  of packages from the sellers to the buyers ,our payment service which facilitates transactions among prospective buyers active on our platform in the Kenyan market. The website is operated by espacio retailers ltd and any personal data provided or collected by espacio is controlled by the mentioned company that the website relates to.

3.THE DATA WE COLLECT ABOUT YOU

We collect your personal data in order to provide tailored products and services and in order to analyze and continually improve our products and services. We may collect, use, store and transfer different kinds of personal data for marketing and personal data optimization process.

we endeavor to provide you with choices regarding the personal data that you give us. If you decide that you no longer wish to benefit from this personalization you can opt out by closing your account or by sending an email to info@espacio.co.ke

4.COOKIES AND OTHER IDENTIFIERS

Cookies allows us to distinguish you from other users of our website which helps us to provide you with an enhanced browsing experience.

5.HOW WE USE YOUR PERSONAL DATA

We use your data in the following ways;

a. Improve our website, products and services.

b. Register you as a new customer.

c. Processing and delivering your orders.

d. Recommending products or services relevant to you.

e. Enabling you to access products offered by our partners and vendors.

f. Detecting fraud.

g. Complying with legal obligations.

h. Improving your relationship with us.

6.LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

We will only process your personal data where we have legal basis to do so. In almost every case the legal basis will be one of the following;

a. consent.

b, compliance with the law.

c. performance of a contract with you.

d. our legitimate business interests .

7. HOW WE SHARE YOUR PERSONAL DATA

We may deem it necessary to share your personal data with third parties for the following purposes;

a. scale of products and services.

b. detecting fraud.

c. business transfers.

d. working with third party service providers.

8. DATA RETENTION

We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary.

9. DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

10. DATA CONTROLLERS AND CONTACT

If you have any questions or concerns about espacio privacy notice or you are looking for more information on how we process your personal data or wish to exercise your legal rights in respect of your personal data, please contact us at info@espacio.co.ke